Instructions - Custom

Pet Memorials and Tributes

 
Your own photo will be used to generate a computer mock up proof of the finished design, showing the setting in the color and size you selected, and will be emailed to you for your approval, prior to the piece being made. Once you have agreed that the proof is acceptable the item will be created and shipped. Due to the one of a kind nature of a personalize item it cannot be returned for refund due to change of heart or for replacement for any reason other than a defect in workmanship or breakage in shipping. If either of these take place notify us within 30 days after shipment. Please request return authorization by emailing info@tigercatjewelry.com to return the item for repairs.

Any photos sent to Tiger Cat Jewelry Store must be owned by sender. No artwork or photos belonging to anyone other than sender can be reproduced. Submissions can not infringe the copyright, trademark, patent, trade secret, right of privacy, right of publicity or other legal right of any third party or their intellectual property rights. 

NOTE: If the picture you send has poor resolution or has been greatly altered from it's original form - good results cannot be guaranteed. Be aware not all photos that look good on a computer screen look good in print.

 

Sending in Pictures 

You have selected the custom piece you want - you have a favorite photo in mind, but before you click the "Add to Cart" button, you want to know just how we get that photograph from you onto the jewelry piece. 

There is a an upload button in the order menu where most image file types are accepted: bmp, gif, jpg, jpeg, jpe, jif, jfif, jfi, png, wbmp, xbm, tiff. However, you may not be ready to send a photo at that time and thats okay. Just go ahead with your order and you can email the picture later when you are ready. Maybe you have a question as to whether a photo would work. Email it and ask any questions you may have. tigercatjewelry@gmail.com If for some reason you just don't have a workable photo a total refund will be made prior to the start of any work being done.

Your personal information is never shared but may be needed to contact you if questions arise while making your item. Please note if you are using AOL as a email program our emails to you may be rejected if you have spam blocking set up. If you have another email address use it or make sure phone numbers are correct.